Privacy Policy
How Bala Better Health MedSpa handles website inquiries, appointment links, analytics, and visitor information.
Information we collect
We may collect information you choose to provide through website forms, appointment links, email, phone, or other contact methods, including your name, contact information, appointment interest, and message content.
Appointment booking
Appointment scheduling may be handled through Mindbody or another third-party platform. Information submitted through that platform is governed by that platform's privacy practices as well as any applicable practice policies.
Website analytics and reviews
The website may use analytics tools, curated review sections, maps, and similar technologies to understand visitor activity and display public-facing practice information. These tools may collect device, browser, and usage information.
How information is used
Information may be used to respond to inquiries, schedule appointments, provide services, improve the website, communicate with clients, and comply with legal obligations.
Medical information
Do not submit urgent medical information through the website. If forms collect health-related details, those workflows should be reviewed for HIPAA and privacy compliance before launch.
Contact
Questions may be directed to marina@bbhmedspa.com or (215) 261-7685.